(250) 306-3088

(250) 306-3088

I offer personalized counselling for individuals, including specialized mental health support for first responders at my Vern

Book with Resilient Steps

I offer personalized counselling for individuals, including specialized mental health support for first responders at my Vern

Book with Resilient Steps

About Resilient Steps

A serene landscape showcasing a sunset over a calm lake, with silhouettes of trees and mountains in the background.

Mission Statement

At Resilient Steps Counselling, I am dedicated to providing compassionate counselling services, including specialized support for first responders facing mental health challenges. My goal is to empower you to achieve a more fulfilling life through empathic and practical solutions, drawing on my lived experience as a retired first responder.

About Allyson Reich

A Bit About Me

At Resilient Steps Counselling, I am dedicated to providing compassionate counselling services, including specialized support for first responders facing mental health challenges. My goal is to empower you to achieve a more fulfilling life through empathic and practical solutions, drawing on my lived experience as a retired first responder.

A Little Bit More About Me

I am a very practical person who believes that you are the subject matter expert about yourself. My role is to provide supportive counselling for first responders, challenging you and walking alongside you as we navigate the issues that bring you to the office. As emergency responders, we often feel the need to suppress and compartmentalize to get the job done, but in those quiet moments afterwards, the realities of our work can leave a lasting impact. We can work through this together to ensure you receive the mental health support you need.

Education & Accreditation

University of British Columbia - Bachelor of Human Kinetics 1997


Yorkville University - Master of Arts in Counselling Psychology (2024) specializing in counselling for first responders


British Columbia Association of Clinical Counsellors (Registered Clinical Counsellor #25312)


San'Yas Indigenous Cultural Safety Training (March 2025)


EMDR Trained Provider


CVAP/ICBC/WCB Service Provider offering mental health support and counselling services in Vernon.

About Gus

Gus - Office Dog Extrodinaire!

At Resilient Steps Counselling, I am dedicated to providing compassionate counselling services, including specialized support for first responders facing mental health challenges. My goal is to empower you to achieve a more fulfilling life through empathic and practical solutions, drawing on my lived experience as a retired first responder.

Frequently Asked Questions

Please reach me at resilientstepscounselling@gmail.com if you cannot find an answer to your question.

The cost of counseling services at Resilient Steps Counselling is $100/session (session is 60mins) and is no longer taxable. This rate will be in effect until September 30th, 2026  and then rates will be $150/60 minutes and $200/90minutes which is in line with the BCACC rates for Registered Clinical Counsellors in BC.


Resilient Steps Counselling can help you with a wide range of issues including anxiety, depression, relationship problems, stress management, and more. I will work along side you to develop a treatment plan that meets your unique needs and goals.


The frequency of counseling sessions with Resilient Steps Counselling will depend on your individual needs and goals. Some clients may benefit from weekly sessions, while others may attend bi-weekly or monthly.


I am able to direct bill for CVAP/ICBC/WCB as a service provider for those clients.

I am also able to direct bill through the TELUS eHealth portal. Please check out this list of providers:

ABC Insurance (TELUS AdjudiCare)

AGA Financial Group Inc.

Alan (AdjudiCare)

Alberta Blue Cross (Members outside of AB & QC)

Beneva

BPA

Canada Life

Canada Life PSHCP (Public Service Health Care Plan)

Canadian Constructions Workers Union (CCWU)

Chambers of Commerce (Johnston Group)

CINUP (Johnston Group)

ClaimSecure

Coughlin & Associates Ltd.

Cowan (Express Scripts Canada)

D.A. Townley

Desjardins

Eclipse Financial (TELUS AdjudiCare)

Equitable

First Canadian (Johnston Group)

GMS Carriers 49 & 50 (Express Scripts Canada)

GroupHEALTH

Group Source

HUB International (TELUS AdjudiCare)

Industrial Alliance

Johnson (Express Scripts Canada)

Johnston Group

LIUNA Local 183

LIUNA Local 506

Major Group (TELUS AdjudiCare)

Manion

Manulife

Maximum Benefit (Johnston Group)

MDM Insurance Services

Pacific Blue Cross (TELUS AdjudiCare)

People Corporation

ProBenefits

RWAM

Seventh-Day-Adventest-Church (TELUS AdjudiCare)

Simply Benefits

Teamster's National Benefit Plan (TELUS AdjudiCare)

TELUS AdjudiCare

Union Benefits

UV Insurance



Ready to take the next step?

Please use the following link to my booking calendar to schedule your appointment. 

I look forward to working with you!

Get Started

Contact

Please reach out!

My beloved companion Gus is often at the office, where we strive to promote mental health support, including counselling for first responders. *This photo taken by Ginny Sellars Photography.

Resilient Steps Counselling

2907 26th Street, Vernon, BC V1T4T8

(250) 306-3088

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Personalized Counselling & Support for individuals and First Responders.

Resilient Steps Counselling

(250) 306-3088

Copyright © 2026 Resilient Steps Counselling - All Rights Reserved.

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